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VulnerabilityCVE-2024-28987Published 2024-08-21

CVE-2024-28987 — Solarwinds Web Help Desk

criticalCISA KEV

As of 2025-10-27, CVE-2024-28987 is a CRITICAL-severity vulnerability in Solarwinds Web Help Desk, CVSS v3.1 9.1, EPSS 94.2% (99.9th percentile). It is listed in the CISA Known Exploited Vulnerabilities catalog (added 2024-10-15), with a US federal remediation deadline of 2024-11-05. No Threadlinqs-tracked threat campaign has been attributed to CVE-2024-28987 as of 2025-10-27; the identifier is re-checked against the Threadlinqs threat corpus on every daily ingest.

CVSS v3.1
9.1/10Critical
EPSS
94.2%Higher than 99.9% of scored CVEs
CISA KEV
ListedAdded · due 2024-11-05
Tracked threats
0None linked yet
Priority
9/10Threadlinqs triage score
Published
Updated 2025-10-27
CVSS v3.1 9.1 (CRITICAL) · EPSS 94.2% (higher than 99.9% of all scored CVEs) · Priority 9/10 · Published 2024-08-21

Last updated:

What is CVE-2024-28987?

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

The record classifies CVE-2024-28987 under weakness class CWE-798. Its CVSS v3 base vector states that the flaw is reachable remotely over the network, needs no prior authentication, needs no user interaction, and has high impact on confidentiality, integrity. 3 affected-product entries are recorded, across 1 vendor, listed below. The identifier was first published 775 days ago.

Severity and exploitation probability

CVSS v3.1 base score
9.1 — CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
EPSS (FIRST)
94.2% probability of exploitation in the next 30 days, higher than 99.9% of all scored CVEs
CISA KEV
Listed since 2024-10-15, federal remediation deadline 2024-11-05
Threadlinqs priority
9/10 — CISA KEV-listed, which Threadlinqs floors at 9
Published
2024-08-21, last modified 2025-10-27

Is CVE-2024-28987 being exploited?

CISA added CVE-2024-28987 to the Known Exploited Vulnerabilities catalog on 2024-10-15, which means the agency holds evidence of exploitation in the wild; US federal civilian agencies had to remediate it by 2024-11-05 under BOD 22-01. It currently carries a trending score of 40 in the Threadlinqs vulnerability feed.

Affected products and versions

Showing 2 of 3 recorded product entries.

How to fix CVE-2024-28987

The record marks a vendor fix as available for CVE-2024-28987. Patch reference: https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987. Vendor advisory: https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987. Because CVE-2024-28987 is KEV-listed, US federal civilian agencies were required to apply the vendor fix, or stop using the product, by 2024-11-05. Apply the vendor fix referenced above to every affected product listed in this record, then confirm the running version against the vendor advisory.

Threat activity tracking CVE-2024-28987

No threat campaign in the Threadlinqs corpus currently references CVE-2024-28987, in its CVE list or as an indicator. The linkage is recomputed from the live corpus on every daily ingest, so this section fills in as soon as a tracked campaign cites the identifier.

Sources

Seeded from nvd and not yet processed by the Threadlinqs enrichment pipeline, so blank CVSS, EPSS or KEV fields above mean NOT MEASURED rather than measured-absent.