Threat Intelligence / CVE / CVE-2024-57726

CVE-2024-57726 — Simple-help Simplehelp

CVSS v3.1 9.9 (CRITICAL) · EPSS 0.2% (higher than 53.3% of all scored CVEs) · Priority 7.1/10 · Published 2025-01-15

As of 2025-01-31, CVE-2024-57726 is a CRITICAL-severity vulnerability in Simple-help Simplehelp, CVSS v3.1 9.9, EPSS 0.2% (53.3th percentile). Threadlinqs Intelligence links 2 tracked threat campaigns to CVE-2024-57726, most recently “Storm-1175 Medusa Ransomware Zero-Day Exploitation Campaign (CVE-2026-23760, CVE-2025-10035)”.

Last updated: 2025-01-31

What is CVE-2024-57726?

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

The record classifies CVE-2024-57726 under weakness classes NVD-CWE-noinfo, CWE-862. Its CVSS v3 base vector states that the flaw is reachable remotely over the network, needs low-privilege credentials, needs no user interaction, and has high impact on confidentiality, integrity, availability. 1 affected-product entry is recorded, across 1 vendor, listed below. The identifier was first published 606 days ago.

Severity and exploitation probability

CVSS v3.1 base score: 9.9 — CRITICAL
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
EPSS (FIRST): 0.2% probability of exploitation in the next 30 days, higher than 53.3% of all scored CVEs
CISA KEV: Not listed in the CISA Known Exploited Vulnerabilities catalog
Threadlinqs priority: 7.1/10 — a Threadlinqs composite of the CVSS base score, the EPSS percentile and public exploit availability
Published: 2025-01-15, last modified 2025-01-31

Is CVE-2024-57726 being exploited?

It currently carries a trending score of 18 in the Threadlinqs vulnerability feed.

Affected products and versions

Simple-help: Simplehelp

How to fix CVE-2024-57726

No vendor patch reference has been recorded for CVE-2024-57726 in the tracked sources. Follow the references below for a fix, and treat the products listed above as exposed until the vendor states otherwise.

Threat activity tracking CVE-2024-57726

2 tracked threats in the Threadlinqs corpus reference CVE-2024-57726, either in the campaign’s CVE list or as an indicator on the campaign record.

Storm-1175 Medusa Ransomware Zero-Day Exploitation Campaign (CVE-2026-23760, CVE-2025-10035) — CRITICAL · 2026-04-06
DragonForce: White-Label Ransomware Cartel — Scattered Spider Partnership & MSP Supply Chain Attacks — HIGH · 2026-02-12

Sources

Seeded from nvd and not yet processed by the Threadlinqs enrichment pipeline, so blank CVSS, EPSS or KEV fields above mean NOT MEASURED rather than measured-absent.

Full detection coverage & IOCs for threats exploiting CVE-2024-57726 are available via the Threadlinqs MCP server (Purple tier). View plans →

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