CVE-2024-57727

As of 2025-11-04, CVE-2024-57727 is a CVSS 7.5 (HIGH-severity) vulnerability. CISA KEV-listed (known exploited). EPSS exploitation probability 94.0%. Threadlinqs Intelligence tracks 3 threats exploiting it.

Last updated: 2025-11-04

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

CVSS v3 vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Weaknesses (CWE)

CWE-22

Exploitation status

CISA KEV-listed (known exploited)

Threats tracking this CVE

• Storm-1175 Medusa Ransomware Zero-Day Exploitation Campaign (CVE-2026-23760, CVE-2025-10035) — CRITICAL
• INC Ransom Affiliate Network Targeting Pacific Critical Infrastructure (AU/NZ/Tonga Joint Advisory) — CRITICAL
• DragonForce: White-Label Ransomware Cartel — Scattered Spider Partnership & MSP Supply Chain Attacks — HIGH

References

• https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
• https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
• https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727

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Enriched from CVE.org, NVD (this product uses the NVD API but is not endorsed or certified by the NVD), FIRST EPSS, CISA KEV, and GitHub Security Advisories.