What is CVE-2024-57727?
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
The record classifies CVE-2024-57727 under weakness class CWE-22. Its CVSS v3 base vector states that the flaw is reachable remotely over the network, needs no prior authentication, needs no user interaction, and has high impact on confidentiality. 1 affected-product entry is recorded, across 1 vendor, listed below. The identifier was first published 669 days ago.
Severity and exploitation probability
- CVSS v3.1 base score
- 7.5 — HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N - EPSS (FIRST)
- 96.5% probability of exploitation in the next 30 days, higher than 99.8% of all scored CVEs
- CISA KEV
- Listed since 2025-02-13, federal remediation deadline 2025-03-06 — used in known ransomware campaigns
- Threadlinqs priority
- 10/10 — CISA lists it as used in ransomware, which Threadlinqs scores at the maximum
- Published
- 2025-01-15
Is CVE-2024-57727 being exploited?
CISA added CVE-2024-57727 to the Known Exploited Vulnerabilities catalog on 2025-02-13, which means the agency holds evidence of exploitation in the wild; US federal civilian agencies had to remediate it by 2025-03-06 under BOD 22-01. CISA flags the vulnerability as one used in known ransomware campaigns. Weaponised exploit code for CVE-2024-57727 is publicly available. 2 public proof-of-concept repositories are tracked for this identifier. A ProjectDiscovery Nuclei detection template exists (http/cves/2024/CVE-2024-57727.yaml). It currently carries a trending score of 60 in the Threadlinqs vulnerability feed.
- imjdl/CVE-2024-57727 (github)
- trickest/cve (trickest)
Affected products and versions
- Simple-help: Simplehelp
How to fix CVE-2024-57727
Because CVE-2024-57727 is KEV-listed, US federal civilian agencies were required to apply the vendor fix, or stop using the product, by 2025-03-06. No vendor patch reference has been recorded for CVE-2024-57727 in the tracked sources. Follow the references below for a fix, and treat the products listed above as exposed until the vendor states otherwise.
Threat activity tracking CVE-2024-57727
7 tracked threats in the Threadlinqs corpus reference CVE-2024-57727, either in the campaign’s CVE list or as an indicator on the campaign record.
- INC Ransomware: Evolution into a Top-Tier RaaS Operation (Rust Windows/ESXi payloads, edge-device exploitation CVE-2023-3519/CVE-2023-48788/CVE-2024-57727/CVE-2025-5777, modified Veeam credential dumper) — HIGH · 2026-10-22
- INC Ransomware Operators Use Claude AI and Phantom Framework; Exposed Data Shows 8,257 Messages and 46 Victim-Specific Encryptor Builds (CVE-2026-35616, CVE-2024-57727, CVE-2026-41940) — CRITICAL · 2026-10-21
- DragonForce Ransomware Delivered via Compromised MSP SimpleHelp RMM (CVE-2024-57726/57727/57728) — Managed Service Supply-Chain Attack — HIGH · 2026-10-17
- Storm-1175 Medusa Ransomware Zero-Day Exploitation Campaign (CVE-2026-23760, CVE-2025-10035) — CRITICAL · 2026-04-06
- INC Ransom Affiliate Network Targeting Pacific Critical Infrastructure (AU/NZ/Tonga Joint Advisory) — CRITICAL · 2026-03-09
- DragonForce: White-Label Ransomware Cartel — Scattered Spider Partnership & MSP Supply Chain Attacks — HIGH · 2026-02-12
Sources
Enriched from CVE.org, NVD, FIRST EPSS, CISA KEV, public proof-of-concept repositories, ProjectDiscovery Nuclei. This product uses the NVD API but is not endorsed or certified by the NVD.