Threat Intelligence / CVE / CVE-2024-57727

CVE-2024-57727 — Simple-help Simplehelp

CISA KEVRansomware

CVSS v3.1 7.5 (HIGH) · EPSS 94.0% (higher than 99.8% of all scored CVEs) · Priority 10/10 · Published 2025-01-15

As of 2025-11-04, CVE-2024-57727 is a HIGH-severity vulnerability in Simple-help Simplehelp, CVSS v3.1 7.5, EPSS 94.0% (99.8th percentile). It is listed in the CISA Known Exploited Vulnerabilities catalog (added 2025-02-13), with a US federal remediation deadline of 2025-03-06, and CISA links it to known ransomware campaigns. Threadlinqs Intelligence links 3 tracked threat campaigns to CVE-2024-57727, most recently “Storm-1175 Medusa Ransomware Zero-Day Exploitation Campaign (CVE-2026-23760, CVE-2025-10035)”.

Last updated: 2025-11-04

What is CVE-2024-57727?

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

The record classifies CVE-2024-57727 under weakness class CWE-22. Its CVSS v3 base vector states that the flaw is reachable remotely over the network, needs no prior authentication, needs no user interaction, and has high impact on confidentiality. 1 affected-product entry is recorded, across 1 vendor, listed below. The identifier was first published 606 days ago.

Severity and exploitation probability

CVSS v3.1 base score: 7.5 — HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
EPSS (FIRST): 94.0% probability of exploitation in the next 30 days, higher than 99.8% of all scored CVEs
CISA KEV: Listed since 2025-02-13, federal remediation deadline 2025-03-06 — used in known ransomware campaigns
Threadlinqs priority: 10/10 — CISA lists it as used in ransomware, which Threadlinqs scores at the maximum
Published: 2025-01-15, last modified 2025-11-04

Is CVE-2024-57727 being exploited?

CISA added CVE-2024-57727 to the Known Exploited Vulnerabilities catalog on 2025-02-13, which means the agency holds evidence of exploitation in the wild; US federal civilian agencies had to remediate it by 2025-03-06 under BOD 22-01. CISA flags the vulnerability as one used in known ransomware campaigns. It currently carries a trending score of 40 in the Threadlinqs vulnerability feed.

Affected products and versions

Simple-help: Simplehelp

How to fix CVE-2024-57727

Because CVE-2024-57727 is KEV-listed, US federal civilian agencies were required to apply the vendor fix, or stop using the product, by 2025-03-06. No vendor patch reference has been recorded for CVE-2024-57727 in the tracked sources. Follow the references below for a fix, and treat the products listed above as exposed until the vendor states otherwise.

Threat activity tracking CVE-2024-57727

3 tracked threats in the Threadlinqs corpus reference CVE-2024-57727, either in the campaign’s CVE list or as an indicator on the campaign record.

Storm-1175 Medusa Ransomware Zero-Day Exploitation Campaign (CVE-2026-23760, CVE-2025-10035) — CRITICAL · 2026-04-06
INC Ransom Affiliate Network Targeting Pacific Critical Infrastructure (AU/NZ/Tonga Joint Advisory) — CRITICAL · 2026-03-09
DragonForce: White-Label Ransomware Cartel — Scattered Spider Partnership & MSP Supply Chain Attacks — HIGH · 2026-02-12

Sources

Seeded from nvd and not yet processed by the Threadlinqs enrichment pipeline, so blank CVSS, EPSS or KEV fields above mean NOT MEASURED rather than measured-absent.

Full detection coverage & IOCs for threats exploiting CVE-2024-57727 are available via the Threadlinqs MCP server (Purple tier). View plans →

← all vulnerabilities · Markdown version · Threadlinqs Intelligence