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Tech Support Scam Email Campaign: Detection & IOCs

Spoofed scam emails hit Japan at 13M+ volume, sending victims to fake alert pages; 9 detection rules, 24 IOCs and a free Splunk SPL rule.

Read the full threat intel for Tech Support Scam Email Campaign: Detection & IOCs →

Chapters

  1. 0:00The hookAbout 13.38 million scam emails.
  2. 0:04The storyFrom mid-December, operators shifted to mass email.
  3. 0:11Attack pathDisposable fake alert sites appeared.
  4. 0:27AttributionNo threat actor is attributed.
  5. 0:31Indicators of compromise15 indicators to hunt: 2 domains, 12 phone numbers and 1 hosting.
  6. 0:38MITRE ATT&CK techniques10 ATT&CK techniques, from resource development to impact.
  7. 0:43Remediation4 steps now: Block the 12 published scam phone numbers at the PBX/SBC.
  8. 0:50Detection rules9 detection rules, in SPL, KQL and Sigma.
Transcript

0:00About 13.38 million scam emails.

0:05From mid-December, operators shifted to mass email.

0:08Links led to fake alert sites.

0:11Disposable fake alert sites appeared.

0:14More than 90% of senders were spoofed.

0:17Lures went mostly to Japanese addresses.

0:20Victims call the number on the page.

0:22They push remote access, then payment.

0:27No threat actor is attributed. Confidence: low.

0:3215 indicators to hunt: 2 domains, 12 phone numbers and 1 hosting.

0:3810 ATT&CK techniques, from resource development to impact.

0:434 steps now: Block the 12 published scam phone numbers at the PBX/SBC.

0:519 detection rules, in SPL, KQL and Sigma.

0:56Threadlinqs. The unified security engineering platform.